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A History of Rent and Housing Benefit

Former British Prime Minister Margaret Thatcher

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Last week saw an announcement about Housing Benefit that has extraordinarily far reaching effects that most of the population are yet to grasp. Until last week the principle of the UK Social Security System was that those unable to earn their own income would be supported by the State, and part of that support was the provision of reasonable quality accommodation where the recipient lived. Last week saw that tenet deleted and I think we are all left wondering what the future will bring.

The documented history of social housing in Britain starts with Almshouses which were established from the 10th century, to provide a place of residence for “poor, old and distressed folk”. The first recorded Almshouse was founded in York by King Athelstan, and the oldest still in existence is the Hospital of St. Cross in Winchester, dating to circa 1133. During the Industrial Revolution factory owners built entire villages for their workers such as Saltair (1853), Bournville(1879), Port SunlightStewartby, and Silver End. After the first world war a campaign known as Homes fit for heroes initiated state provision of working class housing, and in 1919 the Government first required councils to provide housing, helping them to do so through the provision of subsidies, under the Housing Act 1919. The campaign to provide decent housing for the common man in quantity was interrupted by the Second World War but continued through the 50s and 60s, housing was considered such a priority that Housing Minister was a Cabinet post, and political parties vied with each other at election time to commit to greater targets for house building. During this period provision of Social Housing was seen as responsibility of Central Government, implemented by Local Authorities, and by 1979 almost half of the British population lived in council housing.

That all came to a shuddering halt in 1980 when Margaret Thatcher reversed the concept of local authorities as providers of housing and supported a free market approach allowing Council Tenants “the Right to Buy” in the Housing Act 1980. Proceeds of the sales were paid to the local authorities, but they were restricted to spending the money on reducing their debt, rather than being able to spend it on building more homes.

So from 1980 the onus for the provision of social housing increasingly fell on the Private Rental Sector, and in 1982 Housing Benefit was created in order to provide a mechanism whereby Social Housing could be funded from the private sector. At the time things were quite straight forward – the 1977 Rent Act provided a clear system whereby tenants had security of tenure (provided they paid their rent they couldn’t be evicted, and they were known as “Protected Tenants”), and a mechanism for establishing a “Fair Rent” which was defined as the rent that would apply in a market with an equal number of tenants and landlords. There were no issues about Housing Benefit – the Rent Officer would assess the “Fair Rent” and the Local Authority would pay it.

Unfortunately the market didn’t fall into line with the system. Rent Officers assessed “Fair Rents” at about 30% of the market rate, and Banks and Building Societies wouldn’t lend money to purchase property where the owner couldn’t evict the tenant, and consequently the Private Rental Sector had all but disappeared. Even when a property owner was vacating their property for a number of years (e.g. a job move overseas) they dare not risk renting the property out lest on their return they were unable to re-occupy their home. In 1900, 90% of all UK households were tenants, by the year 2000 70% of households were owner-occupiers, and only 9% rented from private landlords.

It would be logical to say that Government recognised the issues, the problems, and introduced legislation in the form of the 1988 Housing Act to rectify the problem, and revive the PRS – for that is what happened. But as with much of politics it happened by accident, although no doubt when the history books are written they will tell a tale of logic and sense. Whatever you have heard, in 1988 the Government had no intention of changing the basis of rental law, and had no idea that Banks might make commercial loans to Landlords. The Tenancy Agreement that the 1988 Act introduced was the Assured Tenancy Agreement which retained the tenants right of tenure, but established a new basis for Rent Officers to assign rents. Instead of  assuming a perfect market of equal numbers of tenants and landlords rents were now to reflect market reality. Given the acute shortage of rental property the government looked to bring back into rental the empty properties and in an aside to the 1988 Housing Act the government added an alternative tenancy agreement called the Assured Shorthold Tenancy Agreement. The intention of this tenancy was to be a niche product allowing empty homes to be temporarily rented out, and an Assured Shorthold Tenancy Agreement wasn’t valid unless a “Section 20 Memorandum” had previously been served on the tenant warning them to take legal advice, and that they no longer had security of tenure under an AST. Solicitors at the time advised  professional landlords not to use the AST because it was not intended for long term tenancies, and it hadn’t been tested in the courts. Nevertheless Landlords recognised that the value of their property would increase by 40% if they had “vacant possession” and from the moment that the 1988 Act was introduced the Assured Tenancy was dead in the water, and the only tenancy agreement offered was the Assured Shorthold Tenancy Agreement.

The next jigsaw piece in the accident that defines where we are is “Buy to Let”. Letting Agents had suffered from the decline in the PRS and in 1995 ARLA (Association of Residential Letting Agents) marketed “Buy to Let” as a way of boosting their member’s business. At the time loans for landlords were rare and difficult to obtain, ARLA arranged for loans to be available on the condition that properties were let out through an ARLA agent and soon after a whole new business model was born. These two changes came together, fertilised, and gave birth to the new Private Rental Sector, and as with everything Darwinian – it was a total accident!

So where does Housing Benefit fit into this? ….. The Market. Between Housing benefit’s introduction in 1982 and the establishment of a Private Rental Sector market in the late 1990s rents were controlled, but since then Housing Benefit has been at the mercy of the market.

DHSS tenants bring a host of extra costs, and management issues to Landlords. Rental law is based around a monthly tenancy paid in advance, but Housing Benefit is paid in arrears weekly. Housing Benefit tenants generally come with special needs and since “Care in the Community” it is often the Landlord at the frontline of addressing those needs. Additionally a generation of “Benefit Tenants” have grown up, making their living out of living off the Housing Benefit before moving on to another Landlord. Local Authorities are obstructive to landlords trying to recover these bad debts allowing the claimants to move between authorities and landlords, “earning” massive salaries from their fraud. When Benefit is paid to tenants rather than Landlords around 30% of Housing Benefit goes into fraud of this kind.

To date the Government/Local Authorities have looked to landlords to accept those extra costs, and the looseness of the rent assessment system has allowed landlords to cover their extra costs by charging higher rents to Housing Benefit Tenants. At various times in the last 10 years the Benefit System has tried to cap the Housing Benefit available, the most effective being the “Reference Rent” system. The fundamental truth that the Government has never grasped is that in a Capitalist Market Economy the product is traded at the market price. Once the “Reference Rent” bit Landlords stopped renting to DHSS tenants so Westminster City Council had to start paying a £2000 bounty to Landlords who would rent to DHSS tenants……

So that’s how we got to where we are last week. We have a healthy Private Rental Sector operating in a market economy. We have a total lack of building of homes, and a social housing sector which is looking to the PRS to provide the supply to meet it’s demand, but doesn’t want to pay the market rate. That’s my summary, without any political bias – now what is your view?


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5 Responses to “A History of Rent and Housing Benefit”

  1. An excellent summary of the history of the PRS.

    Landlords taking on housing benefit tenants seems to be a bit like legal aid work for the legal profession. Something which is a lot of work for considerably less money.

    In a difficult economy I suspect neither will be able to afford to do this for much longer. As is shown by the number of solicitors exiting the legal aid field and landlords refusing to take on Housing Benefit tenants.

  2. Gill says:

    Very interesting article, Nick.

    I don’t know what the answer is either, I do wonder however whether the current situation really constitutes a true market. I guess if there is no change in rental prices following the cap, then it will indeed prove to be so.

    As a taxpayer (who doesn’t earn anywhere approaching £700 a week) it doesn’t seem unreasonable in principle to me that there is a cap on housing benefit.

    This may mean that social housing is in practice unaffordable in expensive areas like Westminster – perhaps that’s an argument for providing more in areas which are affordable. I know that doesn’t sit well with current legislation which places obligations on councils to house people within their area, perhaps changes are needed.

    I also don’t see why housing benefit shouldn’t be paid directly to landlords, to make sure that it is actually paid.

  3. Aaron James says:

    What’s my view? The problem is social housing being supplied ‘where the recipient lives’.

    Basically I don’t see why social housing should be in desirable commuter friendly areas with astronomical costs.

    The solution is simply to push social tenants into cheaper areas where private demand is not so high.

  4. Sharon says:

    This is a fantastic background article!
    Kind Regards
    Sharon
    Leasehold Life

  5. “Background Article”?

    Huh!

    *Sulks*

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Flat Rent Prices Index

Supply and Demand

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I’ve included a Rent index produced by the owners of Property hawk on this Blog – please click through to their website for details on how this is produced.

Indexes – never believe what you read! Today the headlines read:

Supply and demand imbalance pushes prices up

House asking prices hit by increase in new sellers

Two stories, two conclusions, from the same stastistic.

The supply of residential property for sale is a third higher than in January 2010, and nine per cent higher than May.

“The continuing mortgage famine has now been joined by a surge in sellers following the abolition of HIPs

Yet one story announces a rise in prices, the other a fall.

Well the simple truth is that property statistics are produced for promotional value rather than a genuine intention to shed light on the direction of house prices. Probably the least valuable view is the “gut feel” published by the venerable RICS – not based on house prices at all, but one of the most quoted indexes. The most valid is the index produced by Land Registry, but as it reflects prices struck some 2/3 months previously the data may be the least useful available.

So probably my view is that indexes aren’t worth the paper they are plotted on for a current view of prices, but I tried.

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One Response to “Flat Rent Prices Index”

  1. this post is very usefull thx!

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New Way for Tenants to Find London Flats to Rent

Today Google UK has provided tenants with a new flat hunting service with Google Maps. The new property finder service, which goes live today, will allow home renters to search for properties by city or location and drill down by specifics such as price, type and numbers of bedrooms and bathrooms.

Google has signed up UK partners and has several hundreds of thousands of properties available for the launch today, the service is free to both tenants and landlords as Google will make money from running ads above and below search results.

If you want to use this new facility to find your flat got to Google Maps and search for the area that you want to find a home in.

Google Maps Search

Google Maps Search

Click on “Show search options” and then chose “Property” from the drop down menu

Google Maps Properties

Google Maps Properties

Google Maps Properties 2

Google Maps Properties 2

Now when you search you will have a window into which you can enter the sort of property that you are searching for – Rent or Buy, what price range, how many bedrooms ……… the search results will be shown on a map, with more information appearing when you hover your mouse over the location, and the listings for each side down the left hand side menu.

Google Maps Found

Google Maps Found

As with Property Portals in general the system operates by automatic feeds, which means that the small private Landlord is shut out unless they list their property with a Lettings Agent. There are 2 ways around this if you are a small Landord wishing to have your property listed. Pimlico Flats use an online Lettings Agent (Upad) who feed our listings everywhere (including Google Maps) for a fixed £59 fee. The other system is free although I haven’t tried it, but it should work in theory. Google Base is a Classifieds listing site, which feeds Google Maps. Google Base itself only accepts listings through a feed but you can place a free listing on the auction site eBid – and eBid feeds it’s listings onto Google Base. If anyone tries this I would appreciate it if you could let me know whether this works as a way of listing a property on Google Maps.

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The Government Doesn’t Understand Housing

Grant Shapps at Conservative Party Conference

Image by conservativeparty via Flickr

In a speech to the Royal Institution of Chartered Surveyors yesterday Housing Minister Grant Shapps pulled the rug out from underneath the Property Industry by betraying a staggering lack of understanding of housing problems in the UK, but a scary expertise in the meaningless, but tabloid friendly, soundbite.

In his first speech since being elected Shapps announced that “the age of aspiration is back” but there was very little money left for social housing, and the government’s priority would be cutting the deficit and ensuring that the housing bubbles of past decades would not return.

Mr Shapps says 1.4 million people want to buy their own home, adding: “Another quarter of a million people can afford a mortgage of at least 80 per cent loan-to-valuation, but can’t find a lender. The banks and building societies will be asked to come and see me to explain why that is and what they plan on doing about it.”

For house building Mr Shapps said: ‘In place of regional targets, we will introduce powerful incentives, and in the place of expensive quangos, we will trust people.’ – local people will also have more decision-making powers through Local Housing Trusts where local residents would be able to develop their own vision for their community and oversee the building of new homes.

The one basic thing that the Government & Mr. Shapps haven’t got their head around is the equation:

Number of Rented Homes + Number of Owned Homes = Number of Homes

For those who don’t like algebra – if you increase the number of home-owners you decrease the number of  rented homes.

The only way to change this is to do something to increase the total number of new homes being built, but this Government isn’t doing that itself on ideological grounds (less Government not more) and is making it more difficult for private developers to build by empowering local communities to apply NIMBY views.

The BTL revolution was based around finance, if Shapps is now going to lean on the Banks to make funds available for Homeowners then there won’t be funds available to Landlords.

Now I don’t particularly like politics, but I do revel in political ironies. I loved the Labour Party bashing the Unions, getting into bed with the USA, declaring Imperialist wars, being conservative with the nations finances. I adored the Conservatives planning for a Green future, protecting the NHS, investing in welfare for the poor. Landlords are having a grim time right now – to a (wo)man we voted against Labour, and now we are rewarded with an increase in CGT and the end of the renting revolution. Landlords are waking up to the horror that the Government that they supported into power is actually anti-Landlord, and if it wasn’t so serious then it might be funny.

The National Landlord Association has been quick to recognise the threat that the new government poses to the Private Rental Sector in their blog The ‘own your own home’ myth an article that identifies some basic truths about Housing & the Government attitude:

  • The reality is that the Government are now just pushing people into home ownership because an alternative would be the harder path.
  • House prices are still beyond the reach of most people. Across the UK, house prices ballooned by 121% over the last decade. Although 1.4 million people want to buy their own home, 75 per cent cannot afford a mortgage with an 80 per cent loan-to-value.
  • We are not building enough houses. Back in 2004, the Government was given the unenviable news that 120,000 new houses would be needed each year by economist Kate Barker. We currently face a shortfall of 150,000 homes built.
  • People need mortgages but there aren’t many available unless you have an average of £30,000 for a deposit. Even then a rise in interest rates could spell disaster when it comes to keeping up with mortgage payments.

It’s a good blog but an ethical regulated PRS has much much more to recommend itself to the country, and I would have liked to have seen the NLA point out some of the killer advantages the PRS has over an owner-occupier society.

The driving force behind the 1988 Housing Act was a recognition that a house owning society was an immobile society. In the 1980s there was high unemployment, and many unfilled jobs – the government recognised to it’s frustration that the people weren’t where the jobs were. Even though the Thatcher Government is remembered for it’s “Right to Buy” privatisation of the Social housing sector, it’s Housing legacy is really the 1988 Housing Act which enabled the BTL revolution. The benefit for Society is mobility of labour, and flexibility of skill. Whilst the owner-occupier society faces a cost of £10,000 – £20,000 in order to move house to a different location for a job, or career advancement, a PRS society hands their notice in to their landlord at nil cost.

One of the foundation stones of a healthy economy is a healthy Private Rental Sector providing the labour force of the country with good quality affordable homes wherever they want them. That isn’t going to happen with a Government which is going to prioritise funding to home-owners, and do nothing to enable the building of new housing.

Yesterday may have been a grim day for Landlords, but as a consequence it was a very bad day for the economy and everyone else.

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One Response to “The Government Doesn’t Understand Housing”

  1. Sharon says:

    I’m glad I wasn’t the only one confused as to where our Housing Minister is coming from.
    Sharon
    Leasehold Life

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Zoopla eBay and Gumtree Combine to Let London Flat Rentals for Lettings Agents and Estate Agents

Image representing Zoopla as depicted in Crunc...

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Advanced news  (they haven’t published the Press Release yet) but Zoopla are due to announce a tie up with eBay and Gumtree which will see property adverts listed on Zoopla being listed on eBay and Gumtree as well. Zoopla are announcing this as an exclusive marketing partnership with two of the UK’s largest websites, and it certainly is a coup and attraction to Lettings Agents, however private landlords are already offered advertising on Gumtree as part of their advertising package with Upad. Zoopla claim that the new deal means that agents listing on Zoopla.co.uk now have the opportunity of being seen by over 73% of all UK website users monthly, a far higher figure than any other portal. The new partnerships involve brand new, dedicated ‘agent listing’ channels on both the eBay and Gumtree websites. In the case of the eBay channel, this will include all the latest ‘for sale’ and ‘to let’ listings and in the case of Gumtree only the latest ‘for sale’.

On Gumtree the Zoopla listings are anonymous, but on eBay they appear through a Zoopla “Shop” which lists the properties in the “Classifieds” section.

I am sure this is a smart move by Zoopla in trying to displace the older established Rightmove as the premier Property Portal. eBay does of course own Gumtree, and I suspect that this deal was enabled by Doug Monro, a former managing director at Gumtree, who was recruited as Zoopla’s chief operating officer exactly 2 years ago. However the change isn’t currently of great significance because Gumtree is a site people go to to find properties to rent, but not buy, and Zoopla are only feeding sales to Gumtree not lettings. The situation at eBay is even less significant, but has greater potential. Few people currently look at eBay’s classifieds section for anything, let alone property! eBay would have to halt the steady decline of their website, and make their search facility much more property friendly for the listings in eBay’s classifieds to be of significance. However were that situation to change, and eBay are still the top ecommerce website on the internet, then Zoopla would be the only company offering feeds onto the eBay website.

How does this affect you?

If you are an Estate Agent or Lettings Agent

You get a much better deal feeding your properties through Zoopla

If you are a Private Landord

It makes no difference to you, Upad still offers you the complete advertising service of all portals (including Gumtree) – but as eBay never really advertised lettings Upad hasn’t listed on eBay before. If you choose a letting agent to represent you,  it won’t affect you at all because even if the letting agent feeds their property through Zoopla, they aren’t putting their rental feeds onto Gumtree.

If you are a Tenant

Searching for a flat is difficult as a tenant. The fewer places you have to look, the easier it will be. eBay has never been a place to look for flats to rent, so the availability of rental flats on eBay makes little difference. The new arrangements doesn’t cover rental listings on Gumtree, so it doesn’t really make a lot of difference to your search. You still have to search portals and Gumtree separately to know that you have covered the market.

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5 Responses to “Zoopla eBay and Gumtree Combine to Let London Flat Rentals for Lettings Agents and Estate Agents”

  1. Great article from Pimlico Flats.

    I would like to know your views on why Zoopla have decided to feed only sale properties on to these sites and not lettings. I have my own ideas however will await their response.

    There are many letting agents that do advertise on Gumtree – some officially (paid listings) and some unofficially (pretending to be private). What?Estate do list all of our lettings officially on Gumtree.

    • Gumtree don’t have a facility to feed properties automatically onto their listings in the same way that the Property Portals (such as Zoopla itself) does, this is born from it’s roots as a Classifieds website for the private advertiser. You will be entering your adverts onto Gumtree manually, and whilst you are obviously happy to do this for your clients, my personal guess would be that Zoopla don’t make enough money from lettings listings to warrant the labour cost of entering the data manually, they make more money from Sales and are thus able to employ staff to enter the sales listings. Also lettings turnover much quicker than sales (at a guess a lettings ad. would last 3 weeks, whilst a sales ad. would last 3 months) and there is more reason to make the effort for an ad. for 3 months than for 3 weeks.

    • Zoopla.co.uk says:

      Hi Ruth,

      It’s only Gumtree where we don’t feed our lettings listings. eBay is sales and lettings. The reality is that the decision is up to Gumtree really. They are already very successful at running their own lettings channel, however it is possible that one day we could power this for them.

      Hope that helps.

  2. Sam says:

    I think this is a great tie up. Zoopla are showing through their partnerships that they are willing to think laterally and try! (e.g. zoopla auctions).

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After HIPs – Changes to Flat Buying?

England and Wales (red), with the rest of the ...

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Land Data is the official government appointed organisation that manages and regulates the National Land Information Service (NLIS) providing consumers with official electronic land and property information and is the only provider in England and Wales. Jan Boothroyd, their Chief Executive, has said that Home Information Packs almost immediately became synonymous with price and the reduction in price was mirrored by a reduction in the quality of property searches contained within the pack. Ultimately this exposed consumers to incomplete and out of date information, often insufficient for the needs of a buyer, which led to the buyer’s conveyancer ordering searches for the property again and the unsatisfactory situation where the seller and the buyer were both paying for searches.

With the removal of HIPs Land Data has called for Government to look at new initiatives to improve the home buying process and they believe making official searches compulsory will not only protect the home buying public from poor search practices but will bring instant clarity to a confused market. They say that consumer interests are best served by official, indemnified authoritative data from local authorities, water companies, Land Registry and The Coal Authority.

One simple online search to provide all the information required for a property purchase. Sounds good to me!

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HIPs are History – What is the Future?

Home Information Packs

Although the details aren’t clear, it’s definite that HIPs are no longer a requirement to sell a house. What I look forward to is some new system for selling houses. The old system of the 80s & 90s was expensive and not very secure for buyers, further it proved itself incapable of dealing with the housing booms (in particular that of the late 80s). What new system will we look forward to in the new millenium? Something that will make buying and selling a house as cheap and easy as buying and selling a car?

The Problems with House Selling

I am reminded of a discussion I had with a Solicitor friend in 1986. At the time it seemed that the problems and expenses of house sales might be solved by licensed conveyancers. This was of great concern to lawyers as the bread and butter profits for family solicitors were and are to be made from conveyancing of property (generally a job which can be delegated to clerical staff, but billed at good rates). I suggested to my friend that if (as seemed likely at the time) Estate Agents took over the conveyancing market, that it could well become the end of the family solicitor. His reply 25 years ago was that it was far more likely that Solicitors would take over selling Houses than Estate Agents would take over processing the sale.

Over the ensuing 25 years we have seen the computerisation of Land Registry, the growth of the Internet & WWW, and most recently an attempt to streamline the actual selling process which was generally acknowledged as being very unsatisfactory. Additionally the traditional Estate Agent is challenged by Internet Portals and Websites which threaten to replace their role in the selling process.

In unrelated developments Solicitors have become ever more specialised – I used to have a specialist solicitor who had a dual practice suing solicitors for malpractice, and suing/defending builders in disputes. One day he contacted me to let me know that he was dropping the building dispute side of his practice “My work in suing solicitors for malpractice has led me to the conclusion that people who work in more than one area don’t have enough expertise, and end up in trouble. Consequently I’m concentrating on one area only!”.

HIPs had a difficult gestation in which many of their objectives were watered down, or postponed in the face of opposition by vested interests led by the RICS. One of the most controversial pieces of legislation to influence the housing market Home Information Packs (HIPs) intended to eliminate many of the costs, and much of the heartache involved in a sale by providing residential property buyers with all the information they needed about a home without needing to employ solicitors to carry out any searches, it would speed up the process and prevent many deals failing at a late stage. Each pack would include a Home Condition Report (HCR), Energy Performance Certificate (EPC) and title deeds as well as planning searches. It would be the responsibility of the vendor to supply this information. The story of HIPs progression, and the compromises that were made to get the idea past it’s opposition was told in 2007 here.

I notice on Twitter that the general euphoria amongst Estate Agents at the news of HIPs demise, but to my ears this sounds like the cackle of  turkeys voting for Christmas. Whilst  the role of two Solicitors administering the contract seems cemented by a return to the old system, it looks to me as if Estate Agents are allowing a role in the buying/selling process to slip through their fingers, as without the need for a HIP a seller’s first point of contact in selling a house will be a website.

The Future of House Selling

But for the future – well the old system bears up fairly well under the conditions of a housing slump, so we will be safe for some time, but once the next housing bubble comes along all the same problems will come to the fore of public conciousness and a government will feel obliged to fix the problem. It must be certain that nothing like HIPs will be considered, with countless small businesses about to close, and an estimated 3000 people to lose their jobs, it’s unlikely that there would be an entrepreneurial will to repeat the mistake of setting up a business so reliant on the whim of government. Maybe a future house selling system could mimic the French system where public Notaires administer the house selling process on behalf of both parties – one lawyer, half the price, twice the speed.


If you would like to express your views you can either comment on this blog, or join our Property Forum and comment on the thread there.

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2 Responses to “HIPs are History – What is the Future?”

  1. what a utter waste of time and needless burde4n on vendlrs – thanks god tyhe new colation is going to scrap them.

  2. physician assistant says:

    Great site. A lot of useful information here. I’m sending it to some friends!

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Use an Estate Agent or Letting Agent to Market a London Flat

Ruth Phillips

Ruth Phillips



With the growing popularity of do-it-yourself property sales, letting and management it’s worth pointing out the value of having estate agent representation when dealing with your largest assets. Ruth Phillips from London Property Agency What?Estate points out the advantages of appointing a full service agent to represent your interests …….




Estate agents may say that they have unrivalled access to the key Internet portals that private sellers don’t; Rightmove, FindaProperty and Zoopla, (and all their associated sites) only allow estate agents to advertise on their sites. The emergence of “advertise only” estate agent websites – a fixed low fee that gives the vendor or landlord access to the same Internet marketing tools as a High Street estate agent has blown a bit of the estate agent’s raison d’être out of the water. Or has it? The “advertise only” option is exactly that, I offer this as a service if it’s what the client wants – generally it’s not, they want more but just don’t want to pay more. Similarly the online, low, fixed-rate websites are the same estate agents that everyone loves to hate, all that they are offering is an alternative vehicle for marketing the property while building a client base in order to cross sell estate agency products.

It therefore stands to reason that the add-on-products, those that may soon be considered additional estate agency services are part of the estate agent’s service that have the most clout.

I did say that marketing the property is only a small part of the service but it becomes a big part to market it to it’s best potential. It’s not just where, it’s how and I’m not just talking about writing descriptions. There’s photography, media options, good quality floor plans etc

An estate agent worth their salt will be able to value a property by carrying out the correct research, knowing the market conditions and the client’s requirements. The good estate agent will be able to back up their valuation with hard facts not their own requirement for hard cash.

Estate agents dedicate time to take telephone enquiries and deal with email enquiries in an effective manner. An estate agent will know the questions to ask and how, even whether, to take the enquiry to the next stage. If a vendor or landlord is doing it themselves these enquiries are likely to be an interruption to their normal routine or worse still, left on voicemail or unanswered until the time can be found.

Estate agents are negotiators. They are skilled at being able to get the right deal for their client without compromising their position. Private sellers may let emotions affect their decisions. Estate agents will be sensitive to the emotions not affected by them.

Estate agents accompany viewings. An estate agent will know when the buyer wants their input and when they just want to be left alone to take in the surroundings. The estate agent will be able to get and assess honest feedback from the viewing. In addition to this the estate agent provides additional security to your property and it’s inhabitants.

Estate agents will provide their client with regular feedback on all aspects of marketing, viewings and progression of the sale or letting of the property and will liaise between all parties to keep on track of the processes.

Estate agents have a wealth of experience and knowledge to draw upon. Whether on contractual and legal issues with property sales or, if they are qualified letting agents, tenancies; market conditions; local knowledge; sales progression or just some advice on the best way to present the property.

What?Estate

What?Estate

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2 Responses to “Use an Estate Agent or Letting Agent to Market a London Flat”

  1. Lydiacanaan says:

    It’s really amazingly well written article here.

  2. Louise James says:

    Great job in informing all your readers. We have definitely learned a lot from this.

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How Much Rent is a London Flat Worth? How to get a Bargain!

How Much Rent is a (London) Flat Worth? – A question of great importance to both Landlords and Tenants alike. No tenant likes to pay too much for their flat, just as no Landlord likes to rent for less than they could have. So how can you tell if your rent is fair?

The last thing you should do is give any credence to indexes, or guide prices published by property portals and other industry guides. The most ridiculous example might be the press release from Mouseprice reported in the Telegraph under the headline

“Welsh street named ‘Britain’s most affordable’”

Mountain Ash

Mountain Ash

Fernhill, in Mountain Ash, Wales was the cheapest road for the second year running. The road, near Cardiff, has remained the lowest-priced street amid recent low sales and has an average home value of £28,600, up from £24,640 last year.

Interesting article Daily Telegraph, but if I were buying I’d want to pick up on 2 small details. Fernhill isn’t a road, it’s a Council Estate. Mountain Ash isn’t near Cardiff it’s 20 miles up the A470 – how many people reading the article realised that?

Local knowledge is paramount to assessing a flat’s value – local to Pimlico Flats is Alderney St, and the northernmost 10% of Alderney Street is opposite Glastonbury House on the Abbots Manor Council Estate. Renting a flat in that short stretch of road (should) cost 40% less than any other address on Alderney St., if you cross Warwick Way the rent will rise by 40%.

As a tenant flat hunting you should rapidly become an expert in your area, trust your own opinion of values because valuation is subjective, your opinion is as good as anyone else’s even if the other person is a RICS surveyor. Remember that flats that remain on the market for long periods of time are probably overpriced, so as you view most of what you see is not the bargain that you are looking for. When you find the exceptional value you look for, don’t hesitate or someone else will take it from you. Don’t expect a ridiculous bargain – landlords know the value of their property better than anyone simply because they are familiar with their property and it’s area, any outstanding bargains are frankly – scams!

To get your bargain Flat:

  1. If it’s too good to be true – it’s a Scam.
  2. Get to know the detail of your area.
  3. Trust your own instinct and ignore general valuations and guides.

P.S. I’m reading more and more articles about Fernhill being the cheapest street! It really does illustrate what a nonsense a lot of property articles are! (Yes I know this is a Property Article!). If you want to investigate Fernhill for yourself look at http://wikimapia.org/5563969/Fernhill-Mountain-Ash

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One Response to “How Much Rent is a London Flat Worth? How to get a Bargain!”

  1. When considering rental opportunities, I am amazed by how few property owners in London do short term or holiday letting. There is a real shortage of holiday lets which achieve great income (for properties in the right place 3 or more times what you will get from an AST). The costs are higher and there is more work, but you still end up better off with a better maintained property and much less chance of bad debts or bad tenants. for more information see Landlord Information

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New HMO Planning Regulations – is the Landlord Outrage Justified?

It seems to me that there is a lot of unjustified hysteria about the change to the new planning regulations. I am not a planning lawyer, so I won’t pretend that I know any more than can be read on websites explaining the changes, but I can recognise that there are a lot of people campaigning against the changes who don’t (or chose not to) understand them.

The 2004 Housing Act defined an HMO property as where 3 or more tenants occupied a single property to form two or more households. Local authorities could apply the government to control these HMOs with a local licensing scheme if they so wished, but for property where there were 5 or more tenants living over three or more floors they were required to run a mandatory HMO licensing scheme.

In Planning Law HMOs were specified to be part of  Sui Generis:

Certain uses do not fall within any use class and are considered ‘sui generis’. Such uses include: theatres, houses in multiple occupation …..

My understanding would be that property under Sui Generis would need planning permission to convert to C3 Dwelling Houses defined as:

Use as a dwelling house (whether or not as a sole or main residence) a) for a single person, or people living together as a family or b) by not more than 6 residents living together as a single household (including a household where care is provided for residents) (This class does not include Houses in Multiple Occupation, which provides shared accommodation for more than one household or more than 6 residents).

That understanding seemed shared by the Westminster City Council Planners who in 1998 started enforcement action to stop me renting out my HMO on the basis that I hadn’t applied for planning permission for change of use from a dwelling house. In the end they didn’t follow through in the face of extensive evidence of use as a “Letting House” for many many years – but they did take the view that a change of use from residential to HMO required planning permission. It is possible that they were wrong then, or that something has changed since then, and I have asked specialist lawyers Pain Smith and also Landlord law, but neither felt in a position to comment.

When do I need planning permission?

When do I need planning permission?

On 6th April 2010 the Planning Laws regarding HMO’s (Homes in Multiple Occupancy) changed, and a new Use Class, ‘C4 Houses in Multiple Occupation’ has been created and will apply to residential property that is to be let to three to six unrelated people, who share amenities such as a kitchen or bathroom. These properties will no longer fall under Sui Generis and conversion from C4 to C3 does not require permission.

The change is not retrospective so properties which have been in use as defined by the new C4 category do not require permission to carry on.

<—- Clicking on the graphic “When do I need Planning Permission” will open what I consider the best explanation of the changes that I have seen, produced by the NLA who are campaigning against the changes

Traditionally under pre-AST tenancy laws HMOs sold at a discount of about 40% to C3 dwelling houses, and one route for developers to make easy profits was to acquire HMOs and convert them to C3 properties. HMOs are of course a very valuable resource for society being pretty much the only supply of affordable housing in the Private Rental Sector (PRS), widely valued by students and low wage workers unable to qualify for council housing. Consequently it is very surprising to find that the bodies representing those with most to gain (Landlords) are campaigning vociferously against the legislation, and that Shelter – the highest profile lobbyist on behalf of the homeless – is silent on the matter.

Nowt so queer as folk.

So when you read statements on high profile authoritative websites from the industry such as:

  1. After April 6th 2010 if you want to rent a house to three unrelated people such as nurses sharing, a family with a lodger, students, young professionals, immigrant workers and even the elderly, you will need planning permission.Popularly called Studentification – these new powers will affect any rented property not rented by a family or related group.
  2. As of the 6th April, all HMO properties will be required to get planning permission. This brings the definition of HMO for the purposes of planning into line with those used in the Housing Act 2004.
  3. These new regulations will not apply to existing HMO properties. However new lets with three or more unrelated people sharing, will require planning consent. The ruling is not retrospective so will not apply to homes already let with an existing tenancy in place, however it will apply to new lets and it is unclear as to whether councils will apply this to renewals.
  4. In a nutshell - this impacts all Landlords letting to sharers.
  5. The consequences of this law are hideous. If you or I took in a couple of friends as lodgers, we have become a HMO Landlord who requires planning consent.

Don’t automatically believe them! All the above statements are wrong in some way.


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5 Responses to “New HMO Planning Regulations – is the Landlord Outrage Justified?”

  1. Pretty nice post. I just stumbled upon your blog and wanted to say that I have really enjoyed browsing your blog posts. In any case I’ll be subscribing to your feed and I hope you write again soon!

  2. interested party says:

    Could you justify your statement

    All the above commnets are wrong in some way!

    I do not agree/am unable to see why that is true?

    I would also suggest that the term landlord implies the property owner wants to let the property not make a profit by reselling.
    A shared house typically generates more income than a family house. (possibly London may be the exception)

    • Hi Interested Party,

      The thing that made me write the article was that the erroneous comments are being made by property professionals, people who are earning their living full time letting property yet don’t understand the laws that they should be working to. They make a very strong case for Letting Agents and Landlords being regulated.

      Comment 1 …… You only need planning permission if the house wasn’t being let as an HMO before, i.e. for a change of use.
      Comment 2 …… As 1, also a lot of HMO already have planning permission, or certificates of lawful use.
      Comment 3 …… As 1, no it doesn’t apply to renewals, and is anyone bothered?
      Comment 4 …… In a nutshell that comment was crowd baiting and wrong.
      Comment 5 …… There was some uncertainty so the government has specified that 2 lodgers isn’t an HMO 3 lodgers is an HMO.

      I agree that Landlords want to rent, but maybe they don’t want to rent for ever, or maybe they will die? Previously an HMO under Sui Generis required Planning Permission to change use, now it doesn’t. So now a Landlord is in a position to make a capital gain that they couldn’t legally do previously. I’m not saying that they want to, just that now they can.

  3. Richard says:

    Nick I agree. I think the new laws are a very silly idea for many reasons, but from the hysteria you’d think it was the end of Buy-to-Let. I was at a property meeting recently where the speaker confidently asserted that after April 1 if you wanted to have a property with three people in it you’d need planning permission. I felt obliged to interrupt and point out it was only applied to for three UNRELATED people, and was DISCRETIONARY. Therefore I presume the vast majority of overworked planning depts will choose not to apply it.

  4. Sharon says:

    This was a great article, especially helpful for people like me who’s expertise in the housing market lies elsewhere.

    Interestingly the NLA said that the legislation was passed because Labour had given in to a vociferous minority of ‘middle class Englanders’ despite the considerable membership of the National HMO Lobby. I also had to wonder where the NLA’s own members came from but there was no comeback on that one.

    Now Labour say that the Conservatives have given into landlords because of their EDM to reverse the legislation!

    To my mind, there are too many HMOs that badly house immigrants as well as students and until councils have the resources to keep on top of licencing all HMO’s, some kind of restriction was surely due, at the very least until this can be addressed.

    Kind Regards
    Sharon Crossland AIRPM

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